Terms and Conditions

Perfume Profiling

Terms and Conditions

 

Contents

All Our Policies

Welcome and thank you for visiting www.PerfumeProfiling.com website.  We want the website to be based on Your wants and needs as a valued Client, Consumer and Perfume Addict.  Please read the following Terms and Conditions carefully as they cover all of our policies and govern Your use of Our website including the purchase of any products or services.  Your use of Our website constitutes Your agreement to follow and be bound by these Terms and Conditions (the Agreement).  If You are using the products and services on behalf of an organisation or entity (“Organisation”), then You are agreeing to these Terms and Conditions on behalf of that Organisation and You represent and warrant that You have the authority to bind the Organisation to these Terms and Conditions.  Any questions at all, please email Us at Mia@PerfumeProfiling.com.

Definitions

Agreement: These ‘Terms and Conditions’ are a legally binding Agreement between You and Us.

Applicable: Any and all clauses or statutes, regulations, by-laws, ordinances or subordinate legislation in force from time to time, which is relevant to Your use of and access to Our website.

Business assets: Any of the following: goodwill; a statutory business licence; a right to use a statutory business licence; a business name; a right under a franchise arrangement; a debt of a business; a supply right of a business; intellectual property; personal property (e.g. trading stock or plant and equipment).

Reasonable time frame: According to the Australian Competition and Consumer Commission, “what is ‘reasonable’ will depend on the nature of the service and other relevant factors…”

References: Any reference to “Us”, “We”, “Our” or “Ourselves”, refers to Perfume Profiling © the business and any personnel, Mia Morrison, and perfumeprofiling.com the website.  “You”, “Yourself”, “Your”, “Client”, “Consumer” and “Perfume Addict” refers to any visitor to the website, and anyone making a purchase from the website. “The website” refers to www.perfumeprofiling.com.

Visitors: Any person who has access to or uses Our website.

Warehouse: This includes Our warehouse iin Australia, plus the warehouses of Our Suppliers.s

Accessibility

Accessibility for everyone on Our website is important to Us. We aim for Our Visitors to have an enjoyable shopping and learning experience.  Perfume Profiling © is designed to allow all Visitors, including Visitors with disabilities, on most technological devices and web browsers, to have the best accessibility and a trouble free shopping experience.  We also allow Visitors to manage their personal information when they register.

The Australian Government has advised that any publicly viewable website should comply with Level A of the Web Content Accessibility Guidelines 2.0 from the World Wide Web Consortium (W3C) to provide a minimum level of accessibility.

We strive to adhere to these standards of accessibility, however We may not be able to do this on all pages of the website.  If You have any problems or issues, You should still be able to complete your purchase.  But if not, please contact Us at Mia@PerfumeProfiling.com

Availability

All Our products and services are subject to availability.  If You have ordered a product or service which is no longer available, we will make every possible arrangement to get in touch with You, with the details You have provided.  If no response within seven (7) working days  (excluding weekends, Australian national and Queensland public holidays) of Our contact with You, We will either 1) refund the cost of the unavailable product or service paid by You, or 2) replace the product or service with a product or service suitable as a replacement. Our decision will be discussed with between Us as to the appropriateness and reasonability of our replacement and Our decision is final.

Cancellations

Email Database

If You are not completely satisfied with Our email correspondence, You are more than welcome to unsubscribe via selecting ‘unsubscribe’ in an email received from Us.  This should be immediate.

Your Agreement

If You wish to terminate this Agreement or Your account with Us (if You have one), You may do so simply by discontinuing to use Our website.

Orders

You may cancel Your order at any time, provided it hasn’t left any of Our warehouses to be delivered to you.  Once it arrives, you will need to follow the Returns, Refunds, and Exchanges procedures below.

Please contact Us as soon as You can to cancel or inquire about canceling:

Email: Mia@PerfumeProfiling.com

Subject line: Cancel

Your cancellation will be validated within two (2) working days  (excluding weekends, Australian national and Queensland public holidays) via reply email.  Our email will confirm when your cancellation will be effective and the products due to be delivered, if any.

One-On-One Perfume Profiling Consultation Cancellations and Reschedules

Your one-on-one Perfume Profiling Consultation is an allocated time especially set for You.  However, We understand that life happens, things may change and You may need to change Your consultation booking.

If You would like to cancel or reschedule Your one-on-one Perfume Profiling Consultation, please give Us at least 24 hours notice.  If We do not receive the request to cancel or reschedule out of this 24 hours notice, then unfortunately, We are unable to refund or exchange the deposit paid for the consultation.

If You would like a refund and You have provided enough notice, the deposit paid, and any money paid for the one-on-one Perfume Profiling Consultation will be refunded back to the account which was charged at the time of purchase.

No shows and incidents beyond Our control are unfortunately treated the same, and will not be refunded or rescheduled.  We will still invoice you for the full amount for the consultation if you do not show up.  Please contact Mia immediately if You need to cancel or reschedule Your one-on-one Perfume Profiling Consultation:

Phone: 0424 424 737, or

Email: Mia@PerfumeProfiling.com

Perfume Profiling Session Cancellations and Reschedules

Your Perfume Profiling Session is an allocated time especially set for You and Your Guests.  However, We understand that life happens, things may change and You may need to change Your session booking.

Please contact Us immediately if You need to cancel or reschedule Your Perfume Profiling Session on:

Phone: 0424 424 737, or

Email: Mia@PerfumeProfiling.com

Cancellation by Us

We may terminate Your access to all or any part of Perfume Profiling at any time, with or without cause, with or without notice, effective immediately.  We may terminate this Agreement and Your access to Our website (plus any orders for goods and/or services placed by You with Us by virtue of Your use of Our website) for any reason if we reasonably consider that You are in breach of any clause of these Terms and Conditions. This may occur without the need to provide reasons.  All clauses of this Agreement which by their nature should survive termination, including, without limitation, content ownership and modification of such content, accuracy of information on Our website, disclaimers, implied terms, indemnity, copyright, trademark, linking to Our website, cancellations, limitations of liability and general provisions.

We may cancel Your Perfume Profiling Session or Your one-on-one Perfume Profiling Consultation, if We do not hear from You at all leading up to your booking.  This is because the allocated time is especially set for You and Your Guests.  We would hate to cancel Your booking, and We will try everything We can to confirm Your booking within 48 hours of the set time.  If We do not hear back, then We will assume it is not going ahead and make a judgement as to whether it is reasonable to cancel Your booking.

Changes in these Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace any part of this Agreement at any time.  It is Your responsibility to check this Agreement periodically for changes. Your continued use of or access to the website following the posting of any changes to this Agreement constitutes acceptance of those changes.  We may also, in the future, offer new services and/or features through the website or one-on-one.  Such new features and/or services shall be subject to the Terms and Conditions of this Agreement.

Content

Anything posted to Our website or Our social media channels, belong to Us, including Intellectual Property which You own, as You:

  • ascribe all your Intellectual Property to Us through such content posted;
  • have granted permission for Us to communicate to the public in any way, in any form, on any appropriate platform, for any fitting purpose, to promote Our business and share Your happiness, without remuneration to You;
  • consent Us to use the posted content in any manner we consider acceptable (in accordance with appropriate laws), royalty-free and without remuneration to You;
  • are solely responsible for any content you post; and
  • understand that any content You share which is personal, will be bound by Our Privacy and Security policy.

Content Posted on Our Website

We encourage open discussion about the wonderful world of perfumery.  However, You must refrain from posting information which:

  • infringes on another person’s rights or Intellectual Property rights;
  • insults, threatens, offends or abuses another person;
  • discloses another person’s private and confidential information;
  • is inaccurate, in order to mislead other people;
  • breaches privacy responsibilities;
  • is illegal, composes or motivates any breach of any relevant laws by any person; and
  • is in our view, inappropriate.

Content Posted on Other Websites

We cannot review all of the material, including computer software, made available through Perfume Profiling and to which We have links to, and that link to Our website.  We do not have any control over those other websites and web pages, and We are not responsible for their contents or their use.  By linking to another website or webpage, We do not represent or imply that We endorse such websites or web pages. Other links are given as information only for Your convenience. You are responsible for taking precautions as necessary to protect Yourself and Your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.  We disclaim any responsibility for any harm resulting from Your use of other websites and web pages.

Content Posted on Social Media

The Australian Competition & Consumer Commission: Advertising and Selling Guide, requires Us to ensure the content on the pages We manage are accurate, irrespective of who put it there.  If someone posts something for the public to see which is misleading, offensive, unlawful, untrue or deceiving, We have a responsibility to moderate all comments regularly and if necessary delete the post.  However, social media is used as an open, two-way forum and We encourage all comments on Our social media channels to improve the discussions on perfume and Our products and services.

Copyright

All copyright items, including, without limitation to text, graphics, logos and icons, is owned by Us or third party licensors. Items obtained from a third party licensor may be the subject of copyright owned by that third party.  According to the applicable sections under the Australian Copyright Act 1968 (Commonwealth), or excluding as expressly permitted by these Terms and Conditions, You must not:

a) copy, adapt, reproduce, store, distribute, print, display, perform, broadcast, publish, communicate to the public, make available to the public, nor create derivative works of the whole or any part of the material; or

b) commercialise the whole or any part of the materials without Our express written permission or, in the case of third party material, from the owner of the copyright in that material.

Delivery

Officeworks ‘Mailman’

We deliver through the Officeworks ‘Mailman‘ service and because of this, We only deliver within Australia.  Mailman offers a track and trace service, quick, simple and reliable.  Every single parcel We send out will be insured and contents will be protected.  This service only delivers to commercial and residential street addresses within Australia between 9am and 5pm Monday to Friday.  We deliver to most of Australia but do not deliver to any PO boxes, some remote islands nor internationally.

Please supply a delivery address, either home or work, where the receiver will be when the parcel arrives.  Signature on delivery is not required.  This is because if the receiver lives far away from an Officeworks store (which in minimal cases you may need to collect from) we would hate to put the receiver out of their way.

If You require a signature on arrival, please notify Us immediately at Mia@PerfumeProfiling.com.  If you request a signature on delivery and there is no one home to sign, the parcel will be redirected to the closest Officeworks store or the courier depot for collection.  In that case, a delivery card will be left at the receiver’s address notifying them of the parcel location for collection. It is then up to You or the receiver to collect it from that specific location.

Please provide Us with the correct mailing address as We accept no responsibility for deliveries to the wrong address.  If You provide Us with an incorrect address and Your order is returned to Us, We can redeliver, but at a charge of $12.50.  This is the usual cost for Mailman to send parcels throughout Australia.

To ensure efficient delivery, please specify a daytime delivery address during Your checkout process, and highlight any other details which will help the delivery driver find the correct address.

We will use every endeavour to deliver Your parcel efficiently by the estimated date. However, We will not be held responsible, accountable or liable for any delays in delivery.  We will make every effort to ensure Your parcel arrives within the estimated time frame.  Time is not of the essence.

You can track Your order once You receive confirmation from Us that Your parcel has left Our warehouse, with the tracking number We include in Your confirmation email.  Your parcel can be tracked through Officeworks Mailman website.

If You have not received the parcel within the time frame as shown below for the specific order, please look up Your parcel’s tracking number on Officeworks Mailman website.  It is Your sole responsibility to notify Us at Mia@PerfumeProfiling.com, if there is a problem with Your parcel delivery.

We will not accept any responsibility for any delay or lost shipments as a result of Officeworks Mailman service and any of their affiliate courier services.

Delivery of Full Sized Fragrance Bottles

We will endeavour to deliver Your full sized fragrance product as soon as possible.   Once it leaves Our warehouse, please allow up to ten (10) working days (excluding weekends, Australian national and Queensland public holidays) to reach Your delivery address.  Once it leaves Our Warehouse, You will be sent a confirmation email with a tracking number for You to track Your parcel.  If You haven’t received the parcel by the end of the ten (10) working days, We encourage You to look up Your parcel’s tracking number on Officeworks Mailman website.  If You have any questions, please email Us at: Mia@PerfumeProfiling.com

International Delivery

We only deliver to street addresses within Australia.

Delivery Charges

Orders under $50 will incur a flat delivery charge of $5.

The cost of delivery of Our full sized fragrance bottles is absolutely FREE!

Disclaimer

We do not try or claim to exclude Ourselves from liability under any law with this disclaimer.  If and to the extent, that such liability cannot be lawfully excluded (including, without limitation, any guarantee under the Australian Consumer Law).

Our suppliers, licensors, associated businesses and Us, hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.  Neither Us nor Our suppliers, licensors, and associated businesses make any warranty that Perfume Profiling will be error free or that access thereto will be continuous or uninterrupted.  You understand that unfavourable action will be taken, if You dare to download from, or obtain content through Perfume Profiling for the gain of Your, or a potential business and doing so will be at Your own risk. So please do not mis-appropriately copy.

To the extent permitted by applicable law, Australian legislation and Australian Consumer Law, We disclaim all warranties, either express or implied, as to the accuracy of the information We provide on Our website or information received with Our products and services.  We take every endeavour to ensure Our website and promotional materials display the correct prices, descriptions and details.

We do not accept any liability for, and You hereby discharge Us from, any claim in reference to any loss, including loss of revenue, or any punitive loss or damage, to what ever extent, including through Our negligence, experienced by You emerging from or in association with:

a) the products; access or use of Our website or any of Our affiliates,

b) access or use of Our website or any of Our affiliates;

c) changes to Our website of any area;

d) any undertaking or judgment taken by You in dependence on any information on Our website;

e) the availability, or any faults or errors in Our website, or and services;

f) damages arising from death or personal injury caused by the negligence of Us, Our employees, agents or fraud.

These disclaimers and exclusions are governed by the applicable Australian law.

Feedback

We welcome any kind of feedback on anything You wish to share regarding Our products and services and Our manner in which We treat Our clients and the industry itself.  Please direct any feedback at all to:

Email: Mia@PerfumeProfiling.com

With the subject: Feeback

Please understand that We may decline to reply to any kind of unsolicited emails which also may be blocked or reported for spam abuse.

Everything received by Us will be private and confidential unless written permission is awarded to responsibly share Your information, unless this information contravenes the rights and privacy of Our business’s assets, then this information will be dealt with law enforcement accordingly.  In accordance with Our Privacy and Security section of these Terms and Conditions, if you provide us with information we find useful for Our business, You allow Us a non-exclusive and royalty-free rights to use such information in any way we deem appropriate. You also agree, represent and warrant that You own or otherwise are entitled to, any and all rights to the information and that Your information does not contain or constitute software viruses, commercial solicitation, chain letters, mass mailings or ‘spam’ in any form.

Force Majeure

We accept no liability for any delay or failure to perform Our obligations under these Terms and Conditions if such a delay or failure is due to circumstances beyond Our reasonable control.

General Provisions

Any waiver in whole or part, of any rights available to Us under these Terms and Conditions, is only valid if it is in writing and is limited to the case referred to in the writing or past breaches only if no case was referred.

If any clauses of these Terms and Conditions are found to be invalid, unenforceable or illegal for any reason, it is to be read down (applying the presumption of valid meaning), to give it as much effect as possible, or if it is not capable of having any effect at all, it is to be suspended from these Terms and Conditions.  In which case, the remainder of these Terms and Conditions shall continue in full force.

This Agreement constitutes the entire agreement between You and Us concerning the subject matter hereof, and may only be modified by a written amendment signed by an authorised executive of Ours, or by the posting by Us of a revised version.  Nothing in this Agreement shall be deemed to give rise to a relationship of agency or partnership or otherwise impose a duty of care upon Us in respect of Your use of Our website. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of Our website will be governed by the laws of the state of Queensland, Australia, excluding its conflict of law clauses, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts.  You may assign Your rights under this Agreement to any party that consents to, and agrees to be bound by, its Terms and Conditions; We may assign Our rights under this Agreement without condition.  This Agreement will be binding upon and will ensure to the benefit of the parties, their successors and permitted assigns.  You are welcome to seek independent legal advice pertinent to using this website and any applicable laws.

General Representation and Warranty

You represent and warrant that (i) Your use of the website will be in strict accordance with Our Privacy and Security, Terms and Conditions, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in Australia, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from Australia or the country in which You reside) and (ii) Your use of the website will not infringe or misappropriate the intellectual property rights of any third party.

Gift Wrapping

Gift wrapping is FREE!  Please indicate this during Your shopping cart process.

Implied Terms

What would otherwise be implied, is excluded from these Terms and Conditions. This is subject to the non-excludable clauses of any applicable Australian legislation and Australian Consumer Law, and to the entire extent sanctioned by law, any guarantee, condition or warranty (including without limitation, any implied guarantee, condition or warranty of merchantability, satisfactory quality or fitness for a particular purpose).

Where any other legislation or Australian Consumer Law implies in these Terms and Conditions any guarantee, condition or warranty, and that legislation avoids or prohibits clauses in a contract excluding or modifying the application, exercise, or liability of, under such guarantee, condition or warranty, to the maximum extent permitted by law, Our liability for any breach of such shall be limited, at Our option, to one or more of the following:

a) if the breach relates to products: the replacement of the product or the supply of the equivalent product; the repair of such a product; the cost or replacing the product or of acquiring equivalent products; or the cost of having the product repaired; and

b) if the breach relates to services: the supplying of the services again or the cost of having the services supplied again.

You understand, acknowledge and agree that reliance by Us on this limitation of liability is fair and reasonable in all the circumstances.

Indemnification

You agree to indemnify and hold Us, Our contractors, and Our licensors, and their respective directors, officers, staff and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of Your use of Perfume Profiling, including but not limited to Your violation of this Agreement.

Intellectual Property

This Agreement does not transfer from Us to You any of Our or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Us.   Your use of the website grants You no right or license to reproduce or otherwise use any of Our or third-party’s Intellectual Property.

LAY-BY Agreement

We are happy to introduce an interest-FREE (yippee!) payment plan for You.  We follow the LAY-BY guidelines from The Australian Competition and Consumer Commission.

LAY-BY is only available to full-priced goods.

LAY-BY Period

Our LAY-BY period is a maximum of four months and four easy payments. You are more than welcome to pay it off sooner.  Goods will not be received until the full price has been paid.

LAY-BY Fee

We do not charge a LAY-BY fee (yippee!), provided the LAY-BY is paid in full and You have received the product. However, if the LAY-BY is canceled, We will then charge an administration fee of $10, which will be debited from the total amount of monies owed to You.

LAY-BY Minimum Purchase

Our LAY-BY Agreement is only for purchases above $100 at the full price.

LAY-BY Process

Please complete the form on Our LAY-BY page.  In the body of the email, please state what You would like to place on LAY-BY and how long You would like the payments to be over.  The payments must not exceed four months and must be between two or four payments.

We will then reply to Your email with an invoice, which will include the LAY-BY AGREEMENT Terms and Conditions.  The invoice will show the full price of the products and allow you to pay an installment.

For example, you might like to put a bottle of perfume ($250) on LAY-BY over four months with four payments.  In this case, We would send You an invoice for $250, with a minimum payment (25% deposit) of $62.50 due immediately.  Then You will receive reminders for the next payments due.

LAY-BY Deposit

The LAY-BY deposit is the first payment which is due immediately.  Depending on your requirements, the next payments will be due on an agreed date.

LAY-BY Exclusions

Fragrance samples, sales items, and one-on-one Perfume Profiling Consultations.

LAY-BY Cancellations

You can cancel Your LAY-BY agreement with us anytime before delivery of the goods to you.  If you cancel, We must refund all amounts paid by You, less Our LAY-BY fee stated above.  This fee will only be refunded to You, if the LAY-BY cancellation is canceled by Us.

We will only cancel the LAY-BY Agreement if: 1) You have breached a term of the agreement, for example, You fail to make scheduled payments on time, or 2) We are no longer engaged in trade or commerce or with that particular supplier, or 3) The goods are no longer available due to circumstances outside the supplier’s or Our control.

Limitation of Liability

In no event will We, or Our suppliers, licensors, or associated businesses be liable with respect to any subject matter of this Agreement under any contract, whether expressed or implied, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; or (iii) for interruption of use or loss or corruption of data; iv) any damages arising from death or personal injury caused by the negligence of Us or any of Our employees, agents or fraud. We shall have no liability for any failure or delay due to matters beyond Our reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Linking to Our Website

You must receive written consent from Us if You would like to link Our website from another website or application.  This will be at Our sole discretion and may be subject to any conditions We necessitate.

Ordering

Thank You for choosing to purchase with Us.  You must be 18 years or older to purchase Our products and services via Our website.

When You place an order with Us through Our website, We are notified of Your offer, which We will then advise You that it has been conditionally accepted or rejected.  Our acceptance of Your order will take place upon dispatching Your order from Our warehouse.  For any reason We deem appropriate, We reserve the right to reject Your offer to purchase Our products or services and will refund any monies owed to You in whole or part for any reason, including without limitation, the unavailability of products or services and any product or pricing errors.

You are able to correct anything on Your order up to the point at which You confirm and complete Your order on the final stage of Our order process.

After Your initial payment has been made and We have accepted Your offer of purchase, You are unable to cancel Your order, including as a result of any delay in delivery, apart from what is provided in this Agreement of Terms and Conditions.

With any products or services You purchase from Us, either via Our website or in person, You agree that you do not intend to resell what You ordered from Us.  If this is Your intention, You are not permitted to purchase with Us.  If we reasonably believe that You are purchasing from Us to resell, we may reject any orders You have offered, or if We have accepted any of Your orders, at any time.

Our packaging may vary from time to time and from that shown on Our website, Our social media channels and any advertising.  The dimensions and weights described are approximates.  However, We endeavour to make the descriptions of Our products and services as accurate as possible.  We are also unable to control the colours of Our website You see on Your computer or device, as screen settings may differ from person to person.

Payment

Online Payments

When making Your payment online, You will be paying through PayPal Australia Pty Limited.  These payment facilities accept payments from credit and debit cards. You do not need to have a PayPal account to purchase with Us.

Payments Made in Person

When purchasing products and services with Us face to face, You can pay with cash, or through Our Commonwealth Bank payment facility.

Lay-by

We are happy to introduce a payment plan for You, if you wish to pay off Your purchase in installments.  Please see Our policy on LAY-BY Agreement above.

Payments will always be through these payment systems. You will be required to provide Your valid and correct credit or debit card details and You represent, confirm and warrant that You are the owner of such payment details.  You may be required to validate Your details during the payment process.  This activity is to ensure no fraudulent activity occurs.  Perfume Profiling is available only to individuals who are at least 18 years old.

If We are unable to receive payment from You for Your order, We will contact You and may have to cancel Your order with Us.

We may retain legal possession of all products and services until full payment is made by You and received by Us.  If we refund or exchange any payment for a product or service to immediately transfer back to Us the legal possession of that product or service which was refunded or exchanged.

Perfume Profiling Consultations

Perfume Profiling Consultations are a great way to meet with Mia, one-on-one, to discuss fragrances over a cup of tea or coffee, and to find You the perfect perfume based on Your personality, interests, and lifestyle.

Payment

When booking a Perfume Profiling Consultation, We require a 50% deposit to secure Your one hour booking.  The remaining 50% is paid on the day of the consultation.  Mia will send you an invoice for 50% payment which needs to be paid immediately via Paypal.  Mia’s hourly rate will be discussed with you when arranging the booking day, time and location.

All one-on-one Perfume Profiling Consultations will receive a $30 credit towards the purchase of a large bottle.

The remaining cost and any purchases of Our products and services at the consultation, can be made with cash or through our Commonwealth Bank of Australia Emmy Facility which accepts all bank debit and credit cards.

All purchases made at Your Perfume Profiling Consultation, must be paid for within a week of the consultation, unless other methods such as Lay-by is agreed to by both parties.

For the moment, Perfume Profiling Consultations (in person) are only held in Brisbane and surrounding suburbs.  If the location is to be held outside of Brisbane and longer than an hour to get to the location, then there will be a charge to cover Mia’s transportation costs.  This charge will be redeemable on a certain amount of sales made, which is at the discretion of Mia and will be agreed on before the Perfume Profiling Consultation.

Perfume Profiling Sessions

Finding you the perfect perfume in the comfort of your home

Perfume Profiling Sessions are a wonderful way to get Your family and friends together in the comfort of Your own home or workplace to enjoy a personalised Perfume Profiling Consultation.  We will come to Your location, educate, entertain and inspire Your olfactory senses.  It is great fun and You and Your Guests will learn a lot about perfume and how certain fragrances work best with Your body chemistry.

Reasons for having a perfume profiling Session

Do You need a reason to get Your friends and family together? If so, here are some great ideas:

  • Hens party
  • Dinner party
  • New Year New You party
  • Divorce party
  • Pre-birthday party (where your Guests will be given your recommendations to purchase for your birthday ;-) )
  • New Season New Fragrance party
  • Coming Out party
  • Debutante party
  • Pre-Valentine’s Day party (where your female Guests can give their recommendations to their partners to purchase ;-) )
  • Mother’s Day party
  • Find the perfect perfume
  • Learn about the wonderful world of niche perfumery
  • Any Excuse for a session!

How does it work?

Contact us via Our Perfume Profiling Sessions page, or Our ‘Contact Us‘ page to see if We are available on the date and time You would like to make a booking for a Perfume Profiling Session.

Once confirmed, We will send You information, hints and tips on a successful session, and communicate with You leading up to the Perfume Profiling Session.  We want Our Clients’ sessions to be lots of fun!  In the time leading up to the session, We will send You a Perfume Profiling Session information pack.  On the day, We will arrive with a bottle of bubbly, fragrances, booklets, other information and help You prepare the venue to ensure a successful event.

Your Guests will be warmly welcomed and will receive a glass of bubbly on arrival.  Our consultant will introduce themselves, talk about the agenda for the day, then commence with guessing games to warm up the olfactory senses. You will learn interesting facts about Our sense of smell and why it’s so important, plus facts on application, storage, Fragrances of the World © and perfume notes.

The group Perfume Profiling Session will then start where We conduct it with Guests at the same time to encourage discussion.

Each Guest will receive five recommendations which they can then smell with Our specially made fragrance tubs, which contain specially made flowers which hold that particular smell.  The Consultant will talk about the perfume brand, the fragrance itself and the journey it will take the wearer on.

Benefits of hosting a perfume profiling Session

As a thank you for holding the session, the Host who organised the event will receive a $30 discount to purchase a full priced bottle plus a gift from our lucky dip.

 

Host Rewards

Session SalesHost Credit Earned
Up to $499 plus 2 Perfume Profiling Session bookings held5% of session sales (up to $24.95 in Host Credit)
$500-$999
plus 2 Perfume Profiling Session bookings held
10% of session sales (up to $99.90 in Host Credit)
Over $1,000 plus 2 Perfume Profiling Session bookings held20% of session sales (from $200 in Host Credit)
Example:
$650 Perfume Profiling Session sales
Plus 2 Perfume Profiling Session bookings held
$650 x 10% = $65
Plus $30 (Thank You Credit)
= $95 in Host Credit!

 

BENEFITS for your guests:

  • Enjoy a glass of bubbly on arrival.
  • Receive excellent personalised customer service.
  • Experience our luxury products in a relaxed environment.
  • Take part in the group Perfume Profiling Session, free to all guests.
  • Sample the products before making a purchase.
  • We guarantee to find the perfect perfume for each client.

Value in having a perfume profiling Session

Our fragrances are all European and are of the highest quality.  Most of our brands we hold exclusivity for.  You will never find them in any chemist, they will never be discounted and you will never find high street fragrance consultants as passionate about finding you the perfect perfume as us we promise, plus we come to you!

Payment

It is FREE to hold and attend a Perfume Profiling Session!  Our sessions are fun, friendly, fragrant, fascinating but most importantly, they are FREE!

Any purchases of Our products and services at the session can be made with cash or through our Commonwealth Bank of Australia Emmy Facility which accepts all bank debit and credit cards.

In order to receive the bonuses, all purchases made at the Perfume Profiling Session must be paid for within a week of the session.

What’s in a Perfume Profiling Session Information Pack?

  • Cover letter thanking Our Client for their interest, payment and excitement about their upcoming session.
  • Information about Our Perfume Profiling Sessions.
  • Invitations to send out to Guests.
  • Instructions on what happens before, during and after their session.
  • Hints and tips on what is needed for a successful session.

Perfume Profiling Session Terms

A minimum of four (4) Guests please.

For the moment, Perfume Profiling Sessions are only held in Brisbane and surrounding suburbs.  If the location is to be held outside of Brisbane and longer than an hour to get to the location, then there will be a charge to cover Mia’s transportation costs.  This charge will be redeemable on a certain amount of sales made, which is at the discretion of Mia and will be agreed on before the Perfume Profiling Session.

Each Guest should bring their own fully-charged device if they would like to perform their Perfume Profiling Consultation.

If more Guests turn up, this is great, the more the merrier!

Perfume Profiling Session Feedback

We love improving our products and services.  Our Hosts and Guests are more than welcome to give any feedback by emailing Us at: Mia@PerfumeProfiling.com.

Prices

All prices on Our website are in Australian dollars (AUD) and are free of Goods and Services Tax (GST), packaging and delivery to you, are included in the price.  Prices for Our products and services are subject to change from time to time.

If We are unsuccessful at receiving payment for Your order, We may reject or cancel it. You must not pay for Your products or services with Us through any unlawful or fraudulent means.

Privacy Promise

In accordance with the new Australian Privacy Principles, effective 12th March 2014, the information You share with Us is extremely important and will be kept strictly private and confidential.  We are committed to respecting the information You give Us and We will not share or sell it with any third party organisations.  We will use the information You share to ensure We provide You with the best service to gain Your trust and loyalty.

Perfume Profiling will abide by the thirteen Australian Privacy Principles (APPs):

APP 1 – Open and transparent management of personal information

APP 2 – Anonymity and pseudonymity

APP 3 – Collection of solicited personal information

APP 4 – Dealing with unsolicited personal information

APP 5 – Notification of the collection of personal information

APP 6 – Use or disclosure of personal information

APP 7 – Direct marketing

APP 8 – Cross-border disclosure of personal information

APP 9 – Adoption, use or disclosure of government related identifiers

APP 10 – Quality of personal information

APP 11 – Security of personal information

APP 12 – Access of personal information

APP 13 – Correction of personal information

For more information on APPs is available here.

If You register your details through Our website, We may send You emails updating You with Our services.  You are more than welcome to unsubscribe at anytime by following the unsubscribe button on the email.

By using Our website, You agree with these Privacy and Security Terms and Conditions.

Purpose

The information You provide Us will be used for the following purposes:

  • Adhere with legislation;
  • Preventing and detecting fraud;
  • Statistical comparisons;
  • Improving Our website;
  • Administration and updating Your registration;
  • The procedure of Your order and payment;
  • To communicate with You about the products and services You have ordered from Us;
  • To communicate with You about any offers that may interest You, if You have allowed for this;
  • To communicate with You if You would like to write a review about a recent purchase You made from Us;
  • Refine the appearance of Our website and other advertising materials to suit Your needs;
  • To understand Your needs and wants better by retaining the information You share with Us, any purchases made and any enquiries You make, to offer services to suit You, providing You give Your consent.

How and When We Collect Your Information

Your information will be collected by Us, when You either:

  • Register with Us through Our website;
  • Purchase from Us;
  • Email Us;
  • Telephone Us;
  • Write to Us;
  • Answer Our questionnaires;
  • Enter any competitions;
  • Come to one of Our perfume event
  • Take part in Our Perfume Profiling Consultation.

Disclosure of Your Information

We will never disclose Your personal information to third parties without Your consent, unless We have a duty to comply with any legal obligations, and to prevent fraud and credit risk in order to protect Our business assets and clients details.

Cookies

Cookies are small pieces of information which are stored on Your computer hard drive and help You in your shopping experience, track what is in Your shopping basket, and collect important information on Our website usage which will assist Us in improving Our services to You.  Cookies cannot harm Your computer and do not contain any personal or private information.  Cookies makes Our website user friendly and provides You with a better shopping experience when You return to Us.

You have the ability to decline cookies by modifying the settings on Your browser, however this may affect Your ability to use Our website.  For more information, please type in ‘about cookies’ into Your preferred search engine.

Breaches, Identity Theft and Fraud Risks

In the unlikely risk of a breach on Our website and client information has been stolen by hackers, We will inform all necessary clients immediately, notifying the extent of the risk and what information of theirs has been compromised and the steps they need to take to ensure their details are kept safe.

Security Online

Our website is powered by WordPress and all payments are powered by PayPal Australia Pty Limited.  All three programs use software to ensure Your information is safe when You shop with Us.  However, We cannot fully control the information shared from the many networks to Our website and as such, We will not be held responsible for that.  Please do not send Us any private and confidential information via email.  If We need more information from You to complete Your order, We will telephone You or send You a letter through the post.

How Your Information is Stored

Your personal details are kept and only viewed by Us on a computer hard drive and backed up regularly. Both devices are kept in a secure locked up area, only accessible by Mia Morrison and only accessed via security passwords known only to her.  Please note, the information You share with Our payment providers, PayPal and The Commonwealth Bank, is kept with them only, not Us.

Complaints

If You are unhappy with Our compliance with the Australian Privacy Principles, please email Us immediately via: Mia@PerfumeProfiling.com.

Changes of Control and Business Ownership

As Our businesses grow, We may sell part of Our assets or sell the company.  If this happens Your personal information which is a business asset, may be transferred to the buyer.  By submitting Your personal information with Us, You consent that You agree to this transfer.  In such circumstances, users will be contacted in advance and informed of the changes.  You will be given the option in this notification of change to transfer Your personal information to the new controller or owner or request to have it withheld.

Additional Information

We want to make sure each and every visit of Yours to Our website is an enjoyable one and that Your privacy and security is always respected.  If You have any questions or comments on this policy, please email Us and We will endeavour to reply as soon as possible.

Receiving

Once You have received Your order from Us, please check to see if the contents are:

  • what is specified on the delivery note included;
  • in working order; and
  • not damaged.

If there are any inconsistencies, please email us immediately at Mia@PerfumeProfiling.com.

We regard Your acceptance of Your order satisfactory unless You inform Us there is a problem.  If You fail to inform Us within a reasonable time frame after receiving Your order, We have the right not to accept any rejection by You of or any part of Your order.

Returns, Refunds, and Exchanges

We hope You love Your products. We do everything in Our power to ensure Your product reaches You faultless and perfect, yet We understand that sometimes a product may arrive to You faulty or broken.

Where applicable, We follow the regulations of the Australian Competition and Consumer Commission of Repair, Replace, and Refund policy.  If You are not happy with the working order of a product or products You have received, or if You have been sent an incorrect order, please email Us immediately at:

Email: Mia@PerfumeProfiling.com.

Subject: Return – Invoice # (please provide Your invoice number)

And state the reason for Your unsatisfaction along with Your contact details.  We will be happy to offer You a replacement, refund or exchange on all products returned to Us within fourteen (14) working days  (excluding weekends, Australian national and Queensland public holidays) of your receipt of Our products to Your delivery address, provided they are in their original, unopened and unused condition.  It is important that the products are returned in the same condition as sold and with Your receipt.  Due to hygiene reasons, We cannot accept any fragrance returns that have been opened or used.  They must be returned in a saleable condition.

Please return Your products and receipt immediately to:

Mia Morrison

PO Box 2251

North Ipswich  QLD  4305.

Once We receive Your returned products, We will decide whether to accept Your request and if so, will exchange Your product for one of the same or greater value, or refund the cost.

Refunds will be credited to the debit or credit card that originally made the payment of those returned products within five (5) working days.  If paid by cash, the refund will be transferred to an Australian bank account of your choice.

The cost of postage back to Us is paid by You, unless the return is Our fault, then we need a copy of the postage receipt in order to refund the cost of postage.  We do not refund postage charges if it is not Our fault.

Terms of Service

These Terms and Conditions govern all use of the website and all content and services available at events or through the website.  Perfume Profiling, Australian Perfume Addicts, and Australian Anosmia Foundation are all owned and operated by Mia Morrison, ABN 96757650518.  The website is offered subject to Your acceptance without modification of all of the Terms and Conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the website.

By visiting and using the website, You accept all risks associated with such practice. We do not account for the website to be defect-free, unavailable, interrupted, or faultless.  Nor do we warrant our website to be free of harmful computer codes, in regards to any electronic files which are available through the website. We aim to correct any such problems as soon as possible, and by doing so, may need to disable or make the website inaccessible temporarily without the need to  give a reason.  As reasonably permitted by law, we are not liable for any loss of such actions.

We take every endeavour to ensure Our website displays the correct prices, descriptions and details.  However, We only accept orders if there are no material errors in Our product or service descriptions or its price as advertised on Our website.

Please read these Terms and Conditions carefully before accessing or using the website. By accessing or using any part of the website, You agree to become bound by these Terms and Conditions.  If You do not agree to all these Terms and Conditions, then, unfortunately, You may not access the website or purchase any products and services.  If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms.  Perfume Profiling is available only to individuals who are at least 18 years old.

Trademarks

Perfume Profiling, PerfumeProfiling.com, the Perfume Profiling logo, Perfume Profiling Consultations, Perfume Profiling Sessions, and all other trademarks, service marks, graphics and logos used in connection with Our website are protected by Australian and International trademark laws. Other trademarks, service marks, graphics, quoted content and logos used in connection with the website may be the trademarks of other third parties.

Any trademarks used on Our website are Our property or the property of third parties (both registered and unregistered). If You use any trademarks owned, including those pending registration, in reference to Us, Our website or Our products or services, You must include a statement crediting that trademark to Us.  You must not use any of Our trademarks or those of third parties featured on Our website in or as a whole part of Your own trademarks; in connection with any business which is not Ours, in a manner which may confuse, mislead or deceive any person, nor in a manner that denigrates Us, any third party owners of the trademark or Our website.

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